Hi, I need to know if there is an option in RMS to stop the processing of a Z report if the opening and closing amounts for each tender type don't match.
Thanks! Irene
Hi, I need to know if there is an option in RMS to stop the processing of a Z report if the opening and closing amounts for each tender type don't match.
Thanks! Irene
You can't deny the ability to Z the register just because totals don't match. In the real world, sometimes the till doesn't balance to the penny or the opening and closing amounts differ slightly. We try to keep the same amount in the till but sometimes the denominations just won't let you.
We have trained everyone to balance against the X report and correct anything that needs correcting (Debit taken as MC/Visa, for example) before they run the Z.
Tom
Set cashier limits in Manager for Over/Short. This will stop it.
Be careful when you do this. You don't want to make the difference too much - they might not be able to Z out without a manager (or other authorized cashier with a higher limit) doing it.
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