Has anybody experienced problems with the over / short amounts on the Z-Report not being equal to the sum of the variances per tender type?
The example I have tonight shows that for a particular tender type we shifted $180.28. I normally do not enter this particular tender type in the closing totals, so I accurately show that we are short $180.28 in the tender breakdown. The problem is that in the over / short row, instead of showing a $180.28 short, it shows $114.14 short.
This type of error occurs at least several times a week.
OK, here are some numbers for you (from a different day than my original post).
Sales: ($1172.16) Returns: ($19.99)
Shifted: Cash: ($2169.59) Debit: ($2644.15) Credit: ($96.91) Check: $0.00 PayPal: $96.91 Gift Card: 30.00
Over/Short: Cash: $2127.29 Debit: ($2210.67) Credit: $0.00 Check: $0.00 PayPal: ($89.19) Gift Card: $0.00
Over/Short Summary at Top of Z-Report: ($171.73) and of course the number should have been ($172.57) based on the tender details..
Any help ?