Since our store opened we have never had a z report that was close to being even. We are always short/over by at least $30 to $100 off. We have tried adjusting everything but nothing has worked. We believe that some how the tax is affecting the total amount.
Has anyone else experienced this problem? Does anyone know of a way that I could fix it?
As I understand the Z calculates the tax you charged. The numbers you are entering are what is counted in the drawer. My question is: Are you selling things without tax associated? That may cause the Z to read another number but it shouldn't.
Also, do you have your credit cards broken down individually or are they a lump total?
Make sure you enter your opening and closing amounts correctly. The closing amount you enter should be the full amount that you count from your drawer a tthe end of the shift. I had a customer who was deducting their "bank" (the amount they were leaving in the drawer for the next shift) from the closing amounts - so they were short by that amount everyday.
Every item is charged tax. Any other suggestions?
typically tax will only throw things off by small amounts (under a few dollars usually) due to rounding.
are you doing the math correctly, figuring vouchers/total in/total out etc..
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