Problem with EAN13

Now , my Customer site is department Store and have below detail

  1. Used RMS 2.0
  2. Config store with utilize EAN code because one item have price xxx.xx (UPC is support max price xx.xx )
  3. Now, some supplier brand ( Item on clothing) have barcode as like EAN13 ex. 2010054020396

So , when I scan Item 2010054020396 on pos, can't show that item and not any error message

how should I do?

Reply to
Issara
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Can you explain your problem more? maybe I can help ..

Reply to
TADSYSTEM

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