Profit On Returns??? BUG?

May 17, 2007 2 Replies

Howdy,



I have come across a major discrepancy in how cost and profit are calculated on returns. When I run a sales report for days when I have returns it shows me making a positive profit and incurring a positive cost on the return.



For example if I sell a kayak my report reads



Item: Wave sport X QTY: 1 Sold price: $995 Total sales: $995 Cost: $600 Profit: $395



When I return the same kayak it shows



Item: Wave sport X Qty: -1 Sold Price: $995 Total Sales: ($995) Cost: $600 Profit: $395



So the report shows the same cost and profit whether the boat is sold or returned. Somebody please explain this to me before I pull out all my hair. Shouldnt the cost and profit be negative on a return?



I'm using RMS store ops 1.3.1010


There's a fixed report available on CustomerSource. Detailed Sales w/Cost & Profit or something like that.

Seems a pretty basic flaw to miss during development, though.

Tom

Yeah that's kinda dumb That Got er fixed though

One tip for others is to rename the report "Detailed Sales Report"after you save it to the reports file, that way it fixes the issue without having to run a separate report

Thanks for your help

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