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reason codes

I'm having a big problem tracking discounts in RMS. Whenever something is discounted up front, a reason code is set. There are several I use for discounts.

However, when I try to do an Item Movement History report and select based on those reason codes, I never get any matches. When I do an item history report for a few weeks, I notice that the only reason codes that are displayed are the ones pertaining to inventory adjustment. It seems that reason codes associated with discounts do not display in this report.

HELP! I need these to display to track discounts (and also store use)!

Reply to
Ryan V
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You run your report from HQ?

If it's the case, you have to ensure that the reason codes exsist in HQ

JB

"Ryan V" a écrit dans le message de news: snipped-for-privacy@microsoft.com...

Reply to
Julien Bonnier

snipped-for-privacy@microsoft.com...

Reply to
Ryan V

When we first set up reason codes and I posted a similar question here, I was told the system doesn't actually place a reason code in the table associated in the transaction. I still use reason codes but I have never ran a report trying to see when they are used. I use them for opening the drawer and returns.

Reply to
Elizabeth

Ryan, Are you using the reason code id in the filter? I have to use the name of the reason code for the report to work for me. Craig

Reply to
Craig

Reply to
Ryan V

Reply to
Ryan V

Try the detailed sales report. I'm pretty sure that one includes discount reason code, but you would have to use show/hide columns to display it.

Glenn Adams Tiber Creek C> Microsoft? Any ideas here?

Reply to
Glenn Adams [MVP - Retail Mgmt

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