Reports dont match - URGENT PLEASE HELP!

Oct 08, 2008 4 Replies
H

RMS 2.0 SP2 (2.0.0116)



Customer 2 runs report (Department Sales Report & Department Sales Report (Tax-Inclusive)



Department Sales Report



Sales Cost Profit $108,538.60 $55,406.28 $53,132.32


Department Sales Report (Tax-Inclusive)



Sales Sales (Tax Ex) Cost Sales Tax Profit $108,538.60 $100,819.51 $55,406.28 $7,719.09 $45,413.23


Customer is saying his ACTUAL sales total was $116,257.69 (Sales + Sales Tax) and that the Sales (Tax Ex) should report $108,538.60.....any ideas?


Both reports are for the EXACT same data range.



Is it possible that the report is wrong? This was an upgrade from Quicksell



2000 to RMS 2.0.
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H

convoluted,

I am very glad you seem to know what you are talk> Haik - unless your tax system is VAT, do not use the tax-inclusive report, as

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H

Convoluted,

I ran that report and the numbers are still the same. My client says 100% the sales figures are wrong. They are supposed to be ~116K. What am I missing? Is it possible that RMS is wrong? Is my client mistaken? This is becoming a little bit of a problem.

How can I make sure that my RMS is up to date with all patchs/hotfixes/updates/etc......?

"c> Haik - see if the Sales Tax Analysis works for your client (reports - sales -

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