Reports dont match - URGENT PLEASE HELP!

RMS 2.0 SP2 (2.0.0116)

Customer 2 runs report (Department Sales Report & Department Sales Report (Tax-Inclusive)

Department Sales Report

Sales Cost Profit $108,538.60 $55,406.28 $53,132.32

Department Sales Report (Tax-Inclusive)

Sales Sales (Tax Ex) Cost Sales Tax Profit $108,538.60 $100,819.51 $55,406.28 $7,719.09 $45,413.23

Customer is saying his ACTUAL sales total was $116,257.69 (Sales + Sales Tax) and that the Sales (Tax Ex) should report $108,538.60.....any ideas?

Both reports are for the EXACT same data range.

Is it possible that the report is wrong? This was an upgrade from Quicksell

2000 to RMS 2.0.
Reply to
Haik
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Reply to
convoluted

convoluted,

I am very glad you seem to know what you are talk> Haik - unless your tax system is VAT, do not use the tax-inclusive report, as

Reply to
Haik

Reply to
convoluted

Convoluted,

I ran that report and the numbers are still the same. My client says 100% the sales figures are wrong. They are supposed to be ~116K. What am I missing? Is it possible that RMS is wrong? Is my client mistaken? This is becoming a little bit of a problem.

How can I make sure that my RMS is up to date with all patchs/hotfixes/updates/etc......?

"c> Haik - see if the Sales Tax Analysis works for your client (reports - sales -

Reply to
Haik

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