RMS 2.0 hangs when processing Payment

Jul 17, 2007 0 Replies

Hi,



I have a back office 'server' and two registers. All are XP SP2. Most sales are rung up on Reg. 2 and Reg. 1 is used primarily for lookups and receiving. Reg 1 is also the PC Charge 'server'. Lately when it gets busy Reg 2 has been getting slower and slower on the Processing payment screen. Eventually it just freezes - not just the register but all of RMS. All three computers have to be rebooted for the system to work. There is no rhyme or reason that I can find. The DB is 10560KB, there is not a single item or payment type that is used when it freezes and automatic updates are shut off. The Back Office computer and Reg 1 are on SQL Express 2005 and Reg 2 is on MSDE 2000. Reg2 and the Back Office are set up with the MDSE and Express 2005 compatibility. (Reg 2 does not have enough memory to upgrade to SQL Express).



Has anyone else seen this? Any ideas?



TIA Laura



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