RMS Serial Numbers

Hi everyone just wondering if someone could help.

I have bought Microsoft RMS system and have 2 questions, I am using XP Pro.

  1. I have noticed if I create a quote containing an item (s) with a serial number aand then change the quote to a transaction the pos won't prompt for me to enter the serial number, so I changed the options so the pos has to prompt for a serial number now I get a validation error 310 code error, is this a bug in the program, so if I create a quote and then change it to a sale no serial number is requested. So I can perform a sale without entering the serial number.
  2. I read on this forum a person asking how to change the receipt format from Sales Receipt to say Invoice, someone showed the code to do it, I wondering were in the file is the piece of code to be inserted? I can't find the post I think it was called Invoices not sure.

Any help would be appreciated thanks

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