Gift Certificate - reset to zero value

May 27, 2007 7 Replies

I folks -we use a three price schedule setup in our store Price - regular customers, PriceA - special customers, PriceB - Staff



I have a GC setup as a voucher - Options - Prompt for price at POS - Item not discountable at POS



No problem if I sale to Regular customer - however for Special Customers (priceA) when I select GC - we get prompt for serial number and price - however price get reset to zero...



Help.



Danny


It does - but why is this happening... Is it a bug or did I do something wrong?

Hi Convoluted

Thanks for the reply - I guess I was just making sure that it wasn't something I was doing wrong.

Danny

You might also want to check your pricing options in SO Manager, File/Configuration. There are 3 options for setting the precedence of pricing - I can't remember the exact wording, but check there...

Glenn Adams Tiber Creek C> Hi Convoluted

Hi Glenn

Thanks for the suggestions - tried changing the price level options in SO Manager, File/Configuration - still get the same results.

GC pricing works for a Regular customer with a Price level, but if customers has a PriceA level - turns the amount of GC to zero and I have the override price.

Must be a bug...

Danny "Glenn Adams [MVP - Retail Mgmt]" wrote in message news:%23f%23Q$ snipped-for-privacy@TK2MSFTNGP05.phx.gbl...

Hi Glenn

Thanks for the suggestions - tried changing the price level options in SO Manager, File/Configuration - still get the same results.

GC pricing works for a Regular customer with a Price level, but if customers has a PriceA level - turns the amount of GC to zero and I have the override price.

Must be a bug...

Danny "Glenn Adams [MVP - Retail Mgmt]" wrote in message news:%23f%23Q$ snipped-for-privacy@TK2MSFTNGP05.phx.gbl...

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