I can not create a serial number in POS even though I have the option under configuration selected. The problem we have is we just switched over to RMS and have a customer who purchased on our old system so we would like to return it in RMS but need to assign it a serial number. The message I get is "The serial number can't be returned it has not been sold." Any help would be appreciated
serial number can not be created in POS
Jun 29, 2005
3 Replies
What about returning the item, without the serial number, and then adding the serial number under management?
"Jack T" wrote:
Jack,
It allows you to create the serial number when selling the item and unfortunately only that, I would recommend you submit this as a product suggestion to Microsoft.
formatting link
Rob
Join the Discussion
Have something to add? Share your thoughts — no account required.
Didn't find your answer?
Ask the community — no account required