Serialized items requiring Serial # input when receiving

Jan 24, 2006 4 Replies

I have the DB set up to require serial numbers to be entered but only at the POS, not when receiving a PO. But for some reason when I am receiving items it is requiring me to enter a serial number to proceed. If I am able to use the "receive all" button on the PO it will work but if I have to change quantities received or only receive partial quantities it requires a serial number for each item.



Thoughts?


This happens even if you don't have any of the options set in the Configuration screen. So I don't think you have any choice but to enter a serial number if only receiving a partial amount for a serialized item. The only option I can think of would be to change the quantity ordered to equal the quantity received before you receive the PO but that defeats the purpose of being able to track back orders.

Rob

"ccycle" wrote:

Ccycle,

Make sure that you don't have synchronize quantity with serial numbers selected.

I don't have that option selected.

Does the butt> Ccycle,

It means as the description says 'Setting this option will FORCE the cashier to enter serial numbers when receiving inventory.' But you have another issue and that is you cannot enter a value into the Qty Received column with out entering the serial number. Unfortunately for you, that is the way the system was designed. Basically the option is there so that you can not receive the PO without entering the Serial Numbers for all serialized items. Try entering this as a product suggestion and pray to whom ever you pray to that MS implements your suggestion.

Rob

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