We are using RMS in 4 sites with HQ at our HQ however when a customer account in created at the store level and transfered to HQ on the next 401 worksheet it is no longer editable at store level this is a real pain for a company like ours!
Customer details should be editable at store level at anytime especially when an operation like our is trading 7 days a week but the HQ staff are only in 5 days, stores should be able to amend records at store especially when the customer is on site rather than having to wait for the records to be changed at HQ and then passed back on the next 401!
Just a thought.
btw - we love the product anyway
Come on Micorosft you can do better than this!
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