Can RMS be customzied to accept customer 'trade in' merchandise?

Hi EthixNet, There are couple of way you can do so this: Below is one solution in my mind see if you can like this:

1. Create one supplier called "Counter supplier" we will use this when we purchase some items from customer in respect of trade-in
2. Create one Tender type called "trade-inout" or "paid out" you can select the type as "Account or Other" This we will use when we sell the customer gift voucher against the trade in with him.

Now first you wanted to perform the trade-in then you can use the store operation and use receiving/po to driectly received the item you can create on fly that item or you can also use the generic code for this. remember to use the supplier code as defined above

Now sell in respect of trade-in anything to customer i.e. gift certificate/vocuher and use tender type as the one you created in step # 2.

Now this customer can use the given gift cert/voucher for any of his purchases, balance can be keep by the customer in the form of voucher. This really work.

in Accounting wise you can map both purchasing and recievable account to same as when you purchase something worth $200 you use the some account the same account you use for the receivable when you sell the voucher to customer and use as tender the above mentioned type.

I am also drawing for you some mapping document which may help you too. Let me know what financial system you are using.

"EthixNet" wrote:

Client runs an antique store. Can Dynamics RMS Accept an item in on trade and provide a credit to the store for the value of the item, then either cash or a credit (via a gift card) to the customer.

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