I get a message "the customer is a Global Customer and cannot be deleted" when trying to delete the customer in RMS Manager. Any ideas on how to delete or take care of this problem??
- posted
18 years ago
I get a message "the customer is a Global Customer and cannot be deleted" when trying to delete the customer in RMS Manager. Any ideas on how to delete or take care of this problem??
You can't delete from RMS the global customer.. you can remove from HQ global customer but from store no :) ..
two solution:
1) Remove flag 'GlobalCustomer' from customer property with this query: UPDATE Customer SET GlobalCustomer = 0 WHERE AccountNumber = 'ACCOUNTNUMBER'2) remove customer directly.. DELETE FROM Customer WHERE AccountNumber = 'ACCOUNTNUMBER'.
or send the worksheet 'remove global customer' from hq
bye antonio
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