We are a cheese retailer and I need RMS to account for merchandise that is sampled, moldy, past expiration date, etc. I tried adding a return reason code of Samples with a type of Return to Offline Inventory however it is requiring a cash refund. Is it possible to scan out these types of products through POS or does it have to be done through the backend via Store Operations Manager? How can we account for these products?
- posted
18 years ago