On one of our registers, when we tender a quote to save it (or tender a recalled quote to save the changes made to it), The tender screen is telling us that there is an amount due. And the amount is not the total amount from the items on the quote. Rather it is an even whole dollar amount, in the case of one particular quote, it was $300, and there are not items that separately or added together add up to $300 even. I verified that in Manager under Configuration - Options - POS Options, "Save tender information with Quotes" is unchecked.
However, if I close the tender screen, press ctrl+F1 to change the transaction to Sale, and ctrl+F1 to change back to a quote, and then Tender it, the amount due is no longer there. Very strange.
Anyone else ran into this issue? Is there a previous hotfix that fixed this? We are using 1.2.0171
Thanks, Kevin