Tender report problems

Apr 16, 2008 4 Replies

Why is it that when you pull a tender report it gives you totals of what the cashier punched in on the shift rather than what the closing totals were?



Cashier is more likely to make a mistake when there is a line infront of her rather than when she is counting down at the end of the night. Forinstance she rings up $10.00 the customer writes a check for $10. but the cashier puts in $20. At the end of the night when she has counted her checks and cash and puts them in correctly her drawer still balances. But the next day when i run report on tenders it shows me $10.00 less in cash and $10 more in checks than what i really have. Does someone have a report that shows what the closing totals are? While we are on the subject what about customer count what report do we run to get that?


Customer Part Only:

Hi Doug, Not sure about your closing totals in a report right now.

But - for your customer count, are you looking for something that will show total customers by store for a HQ environment? I would guess this b/c you can see the total customers on SO> Db> Customer in the upper right corner, and then same for HQ if *all* SO custs are global.

Oh - just realized you are after the customer count on the Z Report. I will shot you a rpt. email?

Thank you Jocelynp

snipped-for-privacy@suddenl> Oh - just realized you are after the customer count on the Z Report. I will

Can I have a copy of this report as well? snipped-for-privacy@hugginsgrenada.com

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