I have mapped my GL accounts and verified that I have done it correctly with my CPA. But Quickbooks still said the entry was out of balance. So I followed some advice in a previous thread and posted a test batch to XML instead to find the imbalance. To my surprise, there were no entries whatsoever for tender received. Everything else was there, Sales, Tax, On/To Account, but no tender received. Needless to say, this would cause the transaction to be out of balance. I double checked to be sure that I have assigned GL accounts for the Tenders, and I had. So I tried again and still nothing.
My CPA and I are stumped, anyone here have any idea why this would be happening?