Tender Summary

Oct 18, 2006 10 Replies

Store Operations- Manger Tender Summary feature doesnt seem to work properly. If I process a Layaway transaction or Workorder, and a customer initially places a deposit, that deposit does not show up as part of the tender summary for that day.



To me that makes no sense, as a depoist is still money in the cash register, whether the sale is finalized or not.



This has to be a bug (using v1.3)



Can anyone shed any light on this issue?


This is try, this report collects its data by joining the TenderEntry with the Transaction, it doesn't look at the Payment table at all Although it's an outer join, but it has no affect if your criteria is the time since no time info is saved in Tenderentry, it's only saved in Transaction & Payment tables

Have you looked at the Crystal Reports Register Analysis Report? That may have what you need.

Marc Beverly's Pet

I just wanted to agree with u, the reason this report is missing something is because if u generate it using a time filter, it will get its data from sales tables only ignoring the payment tables

Crystal Reports | Register Analysis

Crystal Reports | Register Analysis

This report is giving me a higher number than the sales report? I do not know which to believe now!

What is included in the sales summary? Actual sales where the work order is turned into a sales receipt and cash register (in-store) sales?

Does this report include money collected for shipping? Does it take into account refunds/returns? What about voided transactions?

I have these Tender Types: Amazon eBay Website In-Store Credit card Check Cash

I need a report to tell me how much in actual SALES went into each tender type. We use Work Orders for internet orders and close them as we ship.

I only do Z reports on the cash register computer in the store.

Help! I really need this report. It is the only way I will be able to split the sales among channels.

Jeff wrote:

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