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Unknown Inventory Movement

This has happened to me twice now. When I receive items in Store Manager through the Purchase Order and then commit, it looks like everthing is fine. Items are added to Store Operations and Headquarters--so I think, but when I check the items later in Store Operations sometimes the item quantities are reversed. I look at the Items Movement report and it shows the PO adding the quantities, but underneath that line is shown an "unknown" movement that has subtracted the quantity out. The funny thing about this is that Headquarters shows the correct quantity for that Store.... as if the Purchase Order was received properly. When I discover this I have to d a worksheet to download the quantities to that store to correct for this "Unknown" movement.

Does anybody have a clue as to what is going on?? Is this a bug, or am I doing something wrong etc..

Thanks,

Grier

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Grier
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I have a scenario that might explain this, maybe someone out there knows the heirachy of Headquarters/SO communications protocols.

This is what I trhink is happening:

  1. Received PO in Store Operations Manager, inventory is changed in SO.
  2. Employee makes changes to some of the items in Headquarters (such as cost information, description or whatever).
  3. Employee makes a 260 worksheet to download changes to SO.
  4. At appointed update time, Headquarters does its 260 worksheet update first for those items that had cost changes or description changes. This has the unattentional affect of also changing the On Hand quantities to whatever Headquarters has for those items at that moment.
  5. After all the worksheets are done, the PO information is uploaded via the
401 worksheet. This makes the Headquarters On Hand quantities correct for the Purchase order, but now the Store Operations is wrong because of the 260 worksheet.

Is this the hierarchy for communication?

First worksheets that have been approved and time stamped prior to the automatic 401 worksheet time stamp?

Any insight would be appreciated.

Thanks

"Grier" wrote:

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Grier

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ChrisR

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