When trying to run a layaway in Store Operations, if we try to apply a store charge by using "on account" which is set up as an "account" tender type, If I try to apply an amount when tendering the sale in Layaway I get a valadation error 311, The amount for this tender can not exceed the purchase amount. It make no difference what amount is put in, still get message. Does not appear in any other tender types, only account.
Validation error 311
Jul 06, 2005
2 Replies
You cannot use "On Account" Tenders to make deposits on Layaways and work orders. This is by design, but a lot of people complain about it - best thing to do is go to CustomerSource and either enter or vote for a product suggestion if you think this should be changed.
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