Applying Credit Balance to Layaway

Customer has a credit balance on his in-house account and would like to use that to make a payment against a Layway order but get "Error 311 ' Tender Type cannot exceed purchase amount'".

Anyone figured out how to do this?

Thanks in advance,

Pete

Reply to
Test
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Pete,

You can't do it that way.

The only way is to do it in 2 transactions that I know of.

First, bring up the customer, Shift + F4 Payment, OK, should show the overpayment/credit and give it back as Cash.

Next transaction, recall the layaway, Shift + F4 Payment, enter the amount returned in the first transaction, F12, Save Changes, tender as cash

Reply to
Jeff

Thanks Jeff. We're actually doing that already as a work-around. Was hoping we were missing something but I guess not.

Pete

Reply to
Test

Reply to
Andy Miller - Teknor, Inc.

Andy,

Using the sample database, give Weber an adjustment of $100.

He now has a (50.19) credit in his account.

Now start a transaction as described in the last post

Reply to
Jeff

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