I've issued two different gift certificates, complete with bar codes on the back, one for 10.00 one for 20.00. However when they are scanned, the 10.00 prices out at 9.00 and the 20.00 one prices out at 18.00??? any idea anyone how to fix this? I have them as non taxable, no commission, no sales....no nothing out of the ordinary.
Thanks.
Marwat
What do you mean by "prices out"? Most of your post looks like you are having trouble upon redemption, but that part sounds like it's at time of sale...
If this is a problem at redemption, check the Tender Type Properties and make sure the tender is set to use the correct currency type.
Other than that, it sure does sound like these certs were sold at a 10% discount. In Manager run the Miscellaneous Report, Vouchers - Detailed. This will show you all of the transactions related to each Cert. If you are journaling receipts, you will be able to drill into each receipt from the report as well.
Glenn Adams Tiber Creek C> I've issued two different gift certificates, complete with bar codes on the
OOOPs....we were selling this item to a customer who receives a automatic 10% discount. SO of course the GC was discounted too.
Thanks for taking the time to respond.
Marwat
"Glenn Adams [MVP - Retail Mgmt]" wrote:
You can make your GC - Not discountable in the Item's properties under the Options tab if you are unaware of this setting.
Rob
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