Wrong supplier code when HQ uploads new items to stores

Try reindexing both the store and hq databases. First take a backup in SO or HQ admin File/Connect Database/Backup Database/Reindex

This may not resolve your problem, but when strange data errors show up, it's always the first thing to try...

Glenn Adams Tiber Creek C> We have HQ with 2 stores. Suddenly (the only thing that changed is we went

We have HQ with 2 stores. Suddenly (the only thing that changed is we went from trial to licensed HQ user by installing the copy protection device) all items uploaded are off in their supplier codes in the Store Operations Manager than the same item in HQ.

We like to think we know how HQ should function, since we used the trial period to work out all the kinks - what could cause the new error?

We use numerical codes for must of our suppliers - i cant figure out the pattern by which the HQ client changes the supplier code - quite odd. There are no errors in the HQ event logs.