Is there a method of changing the customer or salesperson linked to a transaction that has already been completed? We sometimes process a transaction with the wrong customer or salesperson and need to change it after the customer has left, once we realize the mistake.
Changes salesperson or customer name for completed transaction
Jan 06, 2007
3 Replies
The simplest method, by far, would be to void and re-enter the sale. If you are concerned about CC processing on the second transaction, void and refund to cash then re-enter the sale as cash.
Using a query to update the transactionentry and/or orderentry table(s) is possible but could be tricky.
Tom
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