I apologize, I am relatively new to RMS, and have a question I can't seem to answer:
Does RMS have an easy way to create a paper trail for received items that were previously sent back to suppliers?
We have been able to move items from main inventory to offline, and create a Transfer Out order to issue the return (which allows us to look up and assign a supplier). But is there no way to easily assign a supplier to a Transfer In order?
The user's guide presumes Transfer In orders would be used to reflect known incoming products from a supplier, and the receive function of an open transfer order reflects this, too. But in creating the transfer in order, the 'Look up' button is greyed out in the 'Transfer from' field, and the Transfer Type only lists 'Standard' as an option.
Transfer Out had 'Supplier' available as a transfer type, but only when going through the Modify Offline inventory screen. When trying to access the Transfer Out screen directly (the same way as Transfer In is accessed), it also has the same problems of greyed out buttons, and only one type option.
Any help would be greatly appreciated. Thank you!