Default Mail Client problems with QuickBooks Point of Sale

Jan 14, 2010 0 Replies

Hi All,



I have a customer with three Quick Books Point of Sale V9 (POS) workstations (XP-Pro SP3). On one of the three workstations, Thunderbird V2.x and POS get along perfectly. So, it does work.



On the other two workstations, POS insists I use Outlook. The error message that comes up tells me to set my default eMail client to something else if I do not want Outlook, which is not installed.



I have gone into Control Panel, Internet Options, Programs and set eMail client to Thunderbird. No POS joy.



I have even set the default eMail to Hotmail, then started Thunderbird and let Thunderbird's automatic checker set it back. No Joy.



I upgraded one of the two workstations to Thunderbird 3. Still no joy.



And, I am able to open Windows Explorer, right click on a file, click on Send To and send it to Thunderbird without a problem.



Is there some obscure registry setting the first workstation has that the other two do not? Anyone know how to workaround this problem?



Many thanks,



-T


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