How to delete or void a Payments to Deposit

Mar 29, 2011 2 Replies

we screwed up and have a transation to deposit 2 times, how can I delete or void a single "Payments to Deposit"? we had to void an invoice that was markerd paid is how we got in this mess.



QB Pro 2011



Thanks Brian


If the payment has not been deposited then: Go to the customer in question in the customer center. Find that extra payment and double click on it to open it up. Then Select Edit>>delete payment or Ctrl D to delete the payment.

If the payment has been deposited then open the bank account register and find that deposit. Double click on it to open it up. Highlight the payment received and select Edit>>delete line to remove that payment from the deposit "slip". Just remember that you have now changed the bank deposit and will mess up your bank recs if that deposit has been marked 'cleared". Then go to the instructions above to delete the payment.

Join the Discussion

Have something to add? Share your thoughts — no account required.

Didn't find your answer?

Ask the community — no account required