How to Enter a Negative Deposit

Apr 11, 2005 2 Replies

Here's what I do:

Enter Credit Memo Go to Write Checks, use CCREF for the check number, accounts receivable for the account and the customer/job.

Now if you look at your A/R or Open Invoices you'll see that there's a - for the credit memo and a positive amount for the check you wrote. Go to Customers>Receive Payments and wipe those amounts out.

You can't record a negative deposit because deposits are always pluses, something you have, and not something you don't have. If its coming out of your pocket/bank then record it as a bank debit then match it up when you get your statement.

I have a Credit Card Refund that I have entered as an Undeposited Item in my batches. QB is not allowing me to enter this in to the batch so that the batch matches my merchant account. How do I override this?



Steps I did:



Enter CC refund as Credit/Memo Refund. Have a Refund Payment for Amex set up as an Item (Payment, undeposited). Then went to Make Deposits and selected the refund along with the other Amex charges for the day. There was still a negative amount.



TIA!!


Thank you...I've tried this too but then it does not match my merchant deposit in my bank account? Is it important that it does?

Love, Laughter, and Friendship,

Lisa

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