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Matching one deposit from Downloaded Transactions with two payments from the Register

Hi all,

I have this simple question (I hope):

I received two checks (say, $100 and $200) from two customers and recorded each via Customer/Receive Payment. I sent both checks to the bank, and they, despite my instructions, deposited both as a single transactions. Now, when I go to Online Banking Center to download transactions, I see a mismatched transaction for $300, and up in the Register, two Accounts Receivable transactions without check marks.

How do I match them up?

Thanks in advance.

-- Abe

Reply to
DA40 Owner
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Delete the deposit of $300.00 from your bank register. Use a Quickreport on the customers to find the original payments. In the receive payments screen for each payment, UNCHECK the 'Group with other undeposited funds' option. This will create two seperate deposits to the bank.

Reply to
L

Thanks for replying but I already found a solution on the QuickBooks forum which does not involve any deletions. Here it is, in case someone else has a similar problem:

I went back to both of the Receive Payment transactions, and changed the account from Checking to Undeposited Funds. Then I went to Deposit Funds and was offered to select the two trasactions (they in fact were already checked off by default). That created a single $300 deposit. When I went to the Bank Center, the transaction was surely enough successully matched up.

-- Abe

Reply to
City Dweller

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