missing data after reinstalling QucikBooks Pro - please help

May 03, 2011 4 Replies

Searching/googling came up blank so I am posting here.



Operating System: Windows XP



Recently, I had to reinstall QuickBooks Pro on a newer system since I was having missing DLL problems on startup. However, after transferring the QBW file(s) over to the new install, I get a "Reminders" window about "Invoices", which leads me to believe that some data is stored outside the QBW file. If this is the case, where are the "Invoices" data stored?



Any constructive help would be much appreciated.


When you reinstalled the program all of your old preferences went back to their original default settings. One section (edit>>Preferences) deals with Reminders.

The Invoices that you are being "reminded" about are either Invoices/Credit Memos to print or Overdue Invoices. All of the invoices can be found in the Customer Center. You can also change your preferences to "Don't Remind Me" which I suspect is what your program was originally set to.

From the home page click on the reminder link to see all of the reminders and act accordingly.

You probably should review the Preferences and change them to the settings you had with the original install.

Thanks for the explanation. I just checked the Preferences and the Reminders tab does have ... "Show Reminders List when opening a Company file" checked. I guess this list is making me aware that I have not been properly handling my invoices. Arrrggh!!

Having "invoices to print" is nothing to worry about. That just means that the box at the bottom of the invoice "to be printed" has been checked. No big deal. Go to File>>print forms>>Invoices. Select all of the invoices shown and print them to pdf or file to clear the check box.

The Over Invoices list needs to be reviewed on a regular basis to make sure you don't miss any payments from customers.

Thanks, and yes, I am being reminded of both "Overdue Invoices" and "Invoices/Credit Memos to Print".

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