Payroll update error: What's that about?

Dec 04, 2007 1 Replies

I tried to download a payroll update last week, and Quickbooks failed me miserably. I got the following message:



[Error 15222] The payroll update did not complete successfully. Quickbooks could not verify the digital signature within the update file. For troubleshooting steps, note the error and type the following into a Web browser windows: [Error 15222] The payroll update did not complete successfully. Quickbooks could not verify the digital signature within the update file. For troubleshooting steps, note the error and type the following into a Web browser windows:
formatting link

I went to the web site, nothing. There is no list of Error 15222.



Now Quickbooks no longer automatically calculates Federal and State Withholding.



Anyone have an idea?


Yes, get on the phone with QB so they can debug your network problem or give you a URL for a manual update.

Might try that update again first though, just in case they posted a bad file.

Join the Discussion

Have something to add? Share your thoughts — no account required.

Didn't find your answer?

Ask the community — no account required