Hello,
I own a bridal store and we are constanty taking orders for sample dresses. This means that we aren't selling the one dress we have in the store, but we are created sales orders for the transaction. Up until now, we use the "sales order" feature and take a deposit. Once the dress arrives, the remaining balance is paid and the order is complete. I think our first mistake was using the sales order option for this purpose. I've changed the status to "closed" on the completed sales orders, but they are still included in our sales order lists. The biggest problems with these orders is how they are impacting our QB financial info. These orders are showing as "unearned revenue" even though we've been paid for them and the bankcard deposit recorded. I realize this is highly complicated and I haven't done the greatest job explaining our plight, but any info on the matter would be appreciated. Additionally, if anyone has suggestsions or advice for how to use POS for a retail environment that specializes in special orders (such as a bridal salon), I'd love to hear it. Thanks!!!