When customer returns defective product to me, I create a credit memo . But the items will automatically add the quantities of the defective ones, how to avoid this problem? Please help
Michael
- posted
19 years ago
Quickbooks Pro 2002 Return & Credit Memo Problem
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- Vote on answer
- posted
19 years ago
If you do not want to show the defective inventory as your stock then highlight the inventory item, right click on it and select 'Adjust Value/Quantity in hand'. Put the quantity you want to adjust in 'Qty Difference' column. In the 'Adjustment Account' field select "Inventory Adjustment" account. If not already created then create it under type 'Expenses'.
Mike Block - QuickBooks Tax Cut C.P.A. Intuit paid me to make QuickBooks better!
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Michael wrote: When customer returns defective product to me, I create a credit memo . But the items will automatically add the quantities of the defective ones, how to avoid this problem? Please help
Michael
- Vote on answer
- posted
19 years ago
As Mike said, OR create a "non-inventory" Item to use for returns of defective products instead of using the Inventory Item.
defective