QB 2008 Pro.
On Jun 1, I recorded a $XXX Visa receipt from a customer. The transaction was posted to a generalized customer name "Misc VISA", and to an appropriate revenue account. When the money hit the bank, I recorded it as "deposited" in QB. So far so good.
A couple of weeks ago, the customer asked for a refund of the entire amount, which we also ran through the Visa terminal. Both transactions posted through to our bank account. So now our bank shows a VISA charge of $XXX. I'm not sure how to post it in QB.
When I first entered it as a negative receipt to "Misc VISA" I was sternly reminded by QB that it's a "no can do" and to enter a credit memo. But this screen seems to assume I'm adjusting an Accounts receivable entry.
Suggestions welcome.