transferring customers

Every QB setup is different so your company file could be anywhere on the old computer.

You have 2 options:

-set your windows folder options to show hidden files and folder and then do a search of the hard drive for *.qbw. You'll get lots of files because QB comes with sample company files. The file extension will be QBW.

-open QB on your old computer and make a backup file (File>>utilities) and save the file to the desktop or My Documents so that you know exactly where you saved the file. The file extension will be QBB.

In either case use the USB transfer utility to move the file to the new computer. If you transfered the back up file then you will need to RESTORE the file on the new computer. If you transfered the QBW then you only need to OPEN the file.

Have you tried to contact the customer support team? I have used them many times and they are very helpful. They have different levels of support members to help even the most complicated questions and problems regarding their POS Software.

1-866-340-QBES QuickBooks: Enterprise Solutions

Hours of Operation:1 (Pacific time)

Point of Sale: Mon-Fri 6 A.M. to 8 P.M. Sat & Sun 7 A.M. to 4 P.M.

All others: Mon-Fri 6 A.M. to 6 P.M.

Support,

Are you aware of the fact that calling Intuit for support costs money?

Have you tried to contact the customer support team? I have used them many times and they are very helpful. They have different levels of support members to help even the most complicated questions and problems regarding their POS Software.

1-866-340-QBES QuickBooks: Enterprise Solutions

Hours of Operation:1 (Pacific time)

Point of Sale: Mon-Fri 6 A.M. to 8 P.M. Sat & Sun 7 A.M. to 4 P.M.

All others: Mon-Fri 6 A.M. to 6 P.M.

Support,

You do know that viglen is an autoposter?

I was getting that feeling when I saw the same stupid message a few times.

No , I was not aware that a company that sells BASIC POS software for $800 wouldn't support it. I guess I'm just soooo used to see great software for $50 with free support, that it naturally brings me to the question: Why would anyone buy this software then ?????????????

Support,

Not an auto poster friend, I just wanted to help by providing the proper support chanels that the software maker is offering.

No , I was not aware that a company that sells BASIC POS software for $800 wouldn't support it. I guess I'm just soooo used to see great software for $50 with free support, that it naturally brings me to the question: Why would anyone buy this software then ?????????????

Support,

Welcome to the wonderful world of Intuit. Pay, pay and pay again.