transferring customers

We recently have gotten a new computer, I have installed our copy of QuickBooks PRO 2007. I need help moving all of the customers, invoices, receipts....well everything to the new setup. I just can't seem to find the files. I am using the "Tornado" USB file transfer utility. Please help me. Thank you in advance, Jeff

Reply to
JEFF
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Every QB setup is different so your company file could be anywhere on the old computer.

You have 2 options:

-set your windows folder options to show hidden files and folder and then do a search of the hard drive for *.qbw. You'll get lots of files because QB comes with sample company files. The file extension will be QBW.

-open QB on your old computer and make a backup file (File>>utilities) and save the file to the desktop or My Documents so that you know exactly where you saved the file. The file extension will be QBB.

In either case use the USB transfer utility to move the file to the new computer. If you transfered the back up file then you will need to RESTORE the file on the new computer. If you transfered the QBW then you only need to OPEN the file.

Reply to
Laura

Are you aware of the fact that calling Intuit for support costs money?

Have you tried to contact the customer support team? I have used them many times and they are very helpful. They have different levels of support members to help even the most complicated questions and problems regarding their POS Software.

1-888-320-7276 QuickBooks: Basic, Pro and Premier and Customer Manager 1-800-348-0254 QuickBooks: Point of Sale

1-866-340-QBES QuickBooks: Enterprise Solutions

1-800-881-2079 QuickBooks: Simple Start Desktop Edition

Hours of Operation:1 (Pacific time)

Point of Sale: Mon-Fri 6 A.M. to 8 P.M. Sat & Sun 7 A.M. to 4 P.M.

All others: Mon-Fri 6 A.M. to 6 P.M.

Support,

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Reply to
Laura

You do know that viglen is an autoposter?

Reply to
Golden California Girls

I was getting that feeling when I saw the same stupid message a few times.

Reply to
Laura

Welcome to the wonderful world of Intuit. Pay, pay and pay again.

Reply to
Golden California Girls

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