Why should these appear? There are only a few customers appearing (not all of those customers who have a zero balance)
What's the problem and how do I fix it?
TIA
Jon
Why should these appear? There are only a few customers appearing (not all of those customers who have a zero balance)
What's the problem and how do I fix it?
TIA
Jon
Take a look at the A/R Aging Detail report. Do you see credits and debits that net to zero for these customers? If so, then go to Receive Payments and apply the credits to the debits to clear those invoices. This should clear the entries from the Summary report.
Fantastic, that sorted it thanks
Jon
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