Backup to DVD with Q2007

I just upgraded from Q2006 Deluxe to Q2007 Premier. I had been backing up to a DVD on a drive controlled by Roxio Drag-to-disc and it worked fine for as long as I've been using it (more than a year). Now when I try to backup Q2007 to the same location I get a message "CD backup error! The CD drive contains a non-writable CD. Please enter a valid disc into Drive G:!" There is a valid writeable disk there as there had always been for Q2006. What has changed with Q2007 that will no longer allow me to use the DVD-RW drive which Roxio exposes as drive G:?

Reply to
Larry Waibel
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You must use the Windows CD Writing Wizard to backup directly to CD in Q2007.

Reply to
John Pollard

Sorry, I meant to add that although Intuit has not quite said it directly yet, I think it's likely that Quicken will not backup directly to DVD at all. I don't have a recordable DVD drive, so I'm not familiar with what Windows can do as far as burning DVD's is concerned, but my understanding is that Q2007 has removed the ability to use third party software for CD's/DVD's: it's Windows, or nothing.

There is no reason you can't backup to your hard drive and use any means you like to put that backup on your offline media.

Reply to
John Pollard

Hi Larry,

Just to add to the comments John has made, the Roxio Drag-2-Disc application uses packet-writing, which is a notoriously unreliable way to write to CDs or DVDs. I personally have never had a problem with it, and it appears it has worked well for you for a while now.

I personally have read at least 100 or so messages (probably more) over at the Roxio support forum where folks have been going along using D2D just fine and then all of a sudden the disc cannot be read any more, and all their files are lost. Once corrupted, the files cannot be retrieved off of the disc.

I would follow John's suggestion of backing up to the hard drive and then using something else to get the files onto a CD or DVD. That's what I do now that I've seen the problems that can come from using D2D or other packet-writing software.

Regards,

Gary

Reply to
Gary T

Funny how that wasn't on the list of all the improvements they made because of customer feedback; NOT!

Reply to
Larry Waibel

Quicken has supported backup to DVD and CD for several years. I have no idea why they would want to remove that functionality. This is definitely a step backwards. This feature was very useful allowing you to make quick backups. Now you have to backup to a folder and then copy to the drives.

Reply to
Jon Reinhardt

"Jon Reinhardt" wrote in news:g86dnaiYmuCqK3rZnZ2dnUVZ snipped-for-privacy@comcast.com:

I think that the problem is that CD/DVD interfaces were never really meant to mimick hard drive functionality. The current workarounds like drag-to- disc and the older DirectCD are just that, workarounds.

I suggest that you look at Karen's Replicator, freeware that automates all kinds of backup/copying of files. see:

formatting link
I haven't used it for optical media, because I don't really trust them for intermediate backups. Final backups may be OK.

Reply to
Han

That's how I have always done it.

Intuit has apparently been swamped with calls from users unable to understand how to use the backup to CD/DVD capability. I am certain that cost was a factor in their decision (they said they contemplated giving a free usb disk to purchasers of Q2007) and they say their support calls about backup problems are down measurably for Q2007.

Reply to
John Pollard

Han wrote in news:Xns98254B67082CDikkezelf@199.45.49.11:

save yourselves the headache and just get a 512meg usb sandisk and back up to it. Been doing it for years and never lost a byte. 512meg can be had nowadays for about $10

Reply to
Steven

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