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Personal Plus 2007 - Backup

I have just upgraded to QPP 2007 and now I am experiencing problems backing up. For the past few versions of Personal Plus, I have backed up on DVD using the format D:/Filename_dd_mm_yyyy with no problems at all. This keeps all 5 (6?) files together for easy identification. I have, on occasion, used the restore function on these files, also with no problems.

Now, trying to back up using the same format, I am told

*CD Backup Error! The CD Drive contains a non-writable CD! Please enter a valid disc into Drive D!* There is nothing wrong with the DVD and adequate space remains. I can copy other files to the DVD ok, and changing to a new DVD makes no difference. What has Reckon/Intuit broken here? I notice here, and on Quicken's site, talk of a workaround involving a double handling process, which frankly, is unacceptable considering the subscription charges involved.

Has anyone experienced the same problem, and more importantly, has anyone discovered a fix? (not a workaround)

Brian

Reply to
Brian Bosley
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Reply to
John Pollard

formatting link
I should have added that the above Intuit reply was specifically for Quicken for Windows, US users. My guess is that it will apply to versions for other countries, but I can't be certain.

Reply to
John Pollard

Backup to CD changed for Q2007. Here is what Intuit has to say.

In order to back up directly to CD, your CD burning software must support packet writing. Issues backing up to CD are generally due to the software you use not supporting packet writing, incorrect configuration of your burning software or incorrect formatting of your CD. If you know how to format your CD and configure your software to support packet writing, you can back up to CD directly from Quicken. If you don't know how to do this, either consult the documentation for your CD burning software to learn how or use a workaround to back up to CD. The workaround can be found at

formatting link

-- John Pollard First initial underscore Last name at mchsi dot com Please reply to newsgroup

Thank you John. I am using Roxio's Easy Media Creator, and as far as I know, it supports packet writing. I have no problems with any other software. It seems to me, that this is just a bloody minded change just for the sake ot it.

I'll see if I can live with the workaround. If not, I'll revert to the previous version, and abandon any future upgrades.

Thanks for your response Brian

******************** Another workaround would be to backup directly to your hard drive and then burn the file using Roxio manually. This also gives you 2 copies of the backup file.
Reply to
Laura

p_faqid=4768

-- John Pollard First initial underscore Last name at mchsi dot com Please reply to newsgroup

Thank you John. I am using Roxio's Easy Media Creator, and as far as I know, it supports packet writing. I have no problems with any other software. It seems to me, that this is just a bloody minded change just for the sake ot it.

I'll see if I can live with the workaround. If not, I'll revert to the previous version, and abandon any future upgrades.

Thanks for your response Brian

Reply to
Brian Bosley

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