My wife and I have 401K's at MFS one is large the other small. For some reason transactions and balances from the large account were downloaded into the small account. No problem I just deleted them and manually corrected share balances. Now the little account show a -99.9% return, on the performance tab of the investing center. Any suggestion on how I could correct this. TIA
Investing center Account (401k/403b) Summary tab Update 401k holding. I just noticed this option isn't available if account is set up for online access. The way this initially happened, my account always had on line access. I added my wife's account, then the next group of transactions were placed in her account on down. I thought about deleting her 401k account and starting over, but that would affect the payroll deposits to this account. I tried to restore a backup, but it still remembered the last download date.
I'm skeptical that I can help, but I do have a question.
How did you "manually correct share balances"?
Nuts, I should have asked you what Quicken version (year) you are using.
I think your problem may relate to placeholders, which can be "hidden" by Quicken. In Q2006 and later, you can have Quicken display all hidden investment transactions by modifying your Quicken Program Investment Transactions preferences to "Show hidden transactions".
For starters, I think you need to make sure there are no placeholder transactions in the account (they have an Action value of "Entry"); at least for securities which are not held in the account. Then you need to make sure that no other transactions were linked to those placeholders; such transactions would likely have "N/A" in the "Cash Amt" column in the Transactions List for the account.
If you felt there was no other way to get things in order but to start over, you could create a new Quicken 401k account, then use Find/Replace to modify all the old paycheck transactions to transfer the 401k contributions to the new 401k account. But I don't think this should be necessary.
It couldn't have been before the download then.
I would think that reverting to a backup would be a reasonable way to deal with the problem, assuming you can't correct it manually.
Quicken 2007 Premier
I think placeholder's were the culprit. I fixed this,then the AAR corrected itself.
Not sure, but I thought it was. I keep multiple redundant backups, just in case. Probably should have deleted original file first, then restored. I'll review the correct way to restore from backup, if I should need to do it in future.
Thanks for help Ed
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