bank download fails after rev 4

I manually download my account info from suntrust and let it load into quicken 2008. up until today it worked fine until I updated to revision 4. Anyone else experiencing this???

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Steven wrote:

You didn't provide any specific information about what happened; there are a great many reasons for problems with downloads.
If you have a firewall, did you remember to re-allow Quicken to access the internet?
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John Pollard
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Sorry. I use IE to goto my bank and download the quicken file. I then run the file and it loads the latest checking info into quicken.
Before rev 4 this worked fine, now absolutely nothing happens. I have 2007 on another laptop and it seems fine proving it is not the actual downloaded file
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One thing you could do is uninstall Quicken 2008 and selectively reinstall. By that I mean do not let the system update to Release 4. Instead insist on keeping what ever is on you disk. Then go to the Intuit web site and perform manual updates for Releases 2 and 3.
For the record, I have Quicken 2008, Vista Home Premium and bank at SunTrust. Based on your posting I watched the update process. There was a warning on the Quicken update approval window I do not previously remember. The warning says " BEFORE YOU UPDATE If you use online account services (transation download or bill pay), verify that you have completed all previous online sessions before you update Quicken. . . . "
The Window was certainly there before, but I do not recall that specific warning.
Anyway, I downloaded the patch and tried twice to run it. Both times I got an error message saying there was an error in the patch engine. I then decided to post the error on this board and ran the update a third time to get the exact error message text. The third time was the charm. I am hoping Quicken downloads normally tomorrow. Should it have an issue, I will reinstall and only update to Release 3
Gordon Atlanta
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Hi, Gordon.

I got that, too, on my first several tries to update to Release 4. Even when I right-clicked qw.exe and clicked Run as Administrator. :>(
So I opened an Administrator:Command Prompt window and ran qw.exe from there. The download worked as smooth as silk, just like it was supposed to. ;<)
But I don't download transactions - from banks, credit cards, stockbrokers or anybody else - so I can't comment on that aspect.
RC
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My first attempt at upgrading to 2008 R4 bombed. Then, having seen RC White's post, I closed Q2008 deluxe (US) on my Vista Home Basic laptop, navigated to the Quicken directory and launched qw.exe running it as administrator (rightclick and choose). Now upgrade (when invited to) went fine. Since then I did a one-step update, but there were no transactions yet. Nevertheless, the communications seemed to work.
More later tonight ...
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Hi, Sharx.

That was my experience when I tried downloading from my stockbrokers. The broker's view of my fortune is different from my view. I do look at my checking and credit card accounts online to confirm that automatic transactions have occurred, and then use those dates to enter the transactions into Quicken. Or to investigate transactions that should have occurred but haven't yet.
I do download stock market quotes after the close each day. I miss getting the news for each stock that we used to get daily. I see that several users have reported problems with downloading following the update to Release 4 for Quicken 2008. I've had no such problems. ;<)
Downloads from brokers seemed to have more problems with dates and shares than with dollar amounts. My experience was short and limited, but stock splits and dividends seemed to always need manual corrections. And mergers, buyouts, takeovers, spinoffs...forget about those! We always have to get The Rest of The Story from the companies' websites anyhow, and clean up the entry when we know what really happened.
In short: To look at the account online is a Good Thing. To download transactions was - for me - a waste of the time to do it, plus a waste of the time to clean it up later.
RC
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sharx35 wrote:

I download all my transactions from multiple banks, credit unions, brokerages, and credit cards. It all works pretty much flawlessly, day after day. It has for years with very few problems. I just look at each transaction as it is downloaded and accepted. Reconciling my accounts takes about 45 seconds, as all the transactions are entered correctly.
You only read here about the people who are having problems. That is why they are posting. There are many thousands of people who have no problems at all, so they don't post here.
Jim
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On Nov 21, 10:49 am, JimH wrote:

I agree that it works well. I do not download my credit cards or bank accounts, but I have seven brokerage accounts on Quicken and I update five of them through Quicken. Unfortunately, two of them are from a brokerage house that does not allow me to download. Occasionally there are errors, and there are certain activities that Quicken does not seem to be able to perform, but on the whole it works well and it is easier to make changes and corrections to an item that is already there than start it from scratch. We trade very actively in one of the accounts, and it would take me a long time to have to add the trades manually. Although I try to keep Quicken as correct as possible, if there is a discrepancy with one of my accounts, I go with what the broker's website says, not Quicken's.
However, I do not update prices during the day, as the Quicken prices are 20 minutes delayed. The actual prices during the day can be obtained from the brokerage websites. And although I use TurboTax, I do not download my trades from Quicken but from the broker's site.
Whenever I have a problem with something in Quicken--such as what to do with a takeover of a company--I come here and someone helps solve it!
Caryl
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I do download prices, then overlay the corrections!!
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Jim, obviously it works for you. We don't actively trade in our various brokerage accounts so it is not a chore to do the manual entries. Were it a chore, we would certainly go through the motions of serious automatic downloading.
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