Quicken has been telling me that an update [rev 6, I think] is available, but when I go to update it starts downloading and the progress meter starts up: 4%, 10%, etc. But then it just stops and errors-out. If I retrying, it fails every time [but always at a different point in the download]. AFAIK my internet connection is working just fine... is this something transitory, something wrong with my system, or some problem at Intuit's end? There's no useful diagnostic info I could see: it is just progressing along and then I suddenly get a dialogue with a "the download failed" [if there's some way to run Q2009 with logging or diagnostic info enabled, that'd be great]. Thanks! /B\
Can't update
May 29, 2009
4 Replies
Hi, Bernie.
You remembered to mention Q2009, but you forgot to say if Deluxe, H&B, or ??? And you didn't say if you are running Win9x or Win7 x64 RC - or Linux. :>(
Release R 6 was offered when I did my regular One Step Update this morning. I accepted it and it was installed almost automatically. (See my Sig for my specs.)
You may recall that my installation is not quite standard, with qw.exe in E:\QuickenW, as I've mentioned here several times. But the previous R 5 update somehow got installed into Win7's Program Files (x86)\Quicken folder, and this R 6 tried to follow it there. It took some minor computer surgery to Copy the entire PF86\Quicken folder to the E:\QuickenW folder, then - after verifying that my system is working the way I want it again, I deleted that folder in PF86. That's why I said that my installation was "almost" automatic.
RC
} You remembered to mention Q2009, but you forgot to say if Deluxe, H&B, or } ??? And you didn't say if you are running Win9x or Win7 x64 RC - or Linux.
Duh: Q2009, deluxe, on XP/Pro.
} Release R 6 was offered when I did my regular One Step Update this morning. } I accepted it and it was installed almost automatically. (See my Sig for my } specs.)
Ah. tnx: I just tried again and it zoomed through [modulo one little problem: it downloaded the update but couldn't install it so I had to run Q as admin and that did the job just fine. Only oddity is that went I started Q [properly, as me] I got a window for the "Quicken Live Community". Dunno what that is, but I made it go away..:o)
So there was some sort of transient problem that's gone now, so I'm OK...
/Bernie\
Hi, Bernie.
Glad you got R 6 working. ; I got a window for the "Quicken Live
Me, too. My guess is that it's Intuit's replacement for the long-running Quicken Forum on Quicken.com - but John Pollard can probably clarify that for us.
I have noticed that traffic here has slowed to a trickle recently. And not just here, but in the dozens of newsgroups that I follow on the Microsoft servers. Microsoft is trying very hard to move everybody to the web-based Forums; they haven't even created any newsgroups for the new Windows 7, and probably won't. It seems like Usenet is withering away, which saddens me greatly. :^{
The Forum interface is much too slow and clumsy for those of us who are comfy with newsgroups.
RC
That's what it is. And a lousy replacement it is. I've yet to hear from a regular there that likes the new model.
Me too.
I wonder if the reluctance of isp's to carry newsgroups, or to keep their posts for very long even if they do carry them, is involved.
Google's interface is lousy, and I can't even find what I'm looking for in the newsgroup archives at Google any more.
[One newsgroup that seems to continue to get a fair number of posts is the Outlook Express newsgroup ... and Outlook Express is a dead product.]Join the Discussion
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