Can't upload investment portfolio to Qucken.com

Hi all:

For some reason or another I can't upload (update) my investment portfolio on Quicken.com.

I should mention that I apparently have 4 Quicken.com accounts. I've been a Quicken user since the early days of DOS and since I've never really used Quicken.com (that I remember) I've just created new Quicken.com accounts when registering new versions of Quicken. I mention this only because it may have something to do with my problem.

Three of the four Quicken.com accounts seem to be associated with my current Q2007Deluxe and all of them show the exact same accunts and securities, indicating the last update to the information was back in January, 2005. The fourth Quicen.com account tells me that as far as it knows I'm using an unsupported version of Quicken (2004D) and invites me to register any currently supported version of Quicken I'm using.

Anyway, once I'm looking at my portfolio in any one of the "live" accounts if I click the "Upload Quicken Accounts" button on the page I'm taken to

formatting link
where I'm told: "The browser you are using is unable to detect Quicken software. To upload your Quicken accounts directly from the Web, you must use Internet Explorer 5.0 or later on a Windows PC. To upload your Quicken accounts from your Quicken software, use One Step Update

-- see Quicken help for detailed, step-by-step instructions."

I'm using MSIN7 on a Windows computer, so I'm not sure why I'm getting this message.

If I fire up Quicken and click the "Update" button up pops the "One Step Update Settings" window and I see the "Quicken.com" box is checked and the "Update my portfolio on Quicken.com" box is also checked. If I click the "Select Quicken.com data to update" hyperlink in this window and select the "Portfolio" tab in the resulting window the investment accounts I want to update are properly checked and the radio button "Send only my Symbols" is checked. Everything sure looks correct.

Most of the time after clicking on "Update now" the One Step Udate Summary window shows up with all green flags and no reported errors. I do notice however that even if there's a green flag in the Quicken.com section of the summary window there will be an arrowhead next to "Quicken.com" (none of the other sections have this arrowhead) and sometimes instead of the green flag there will be an exclamation point inside a red ball next to "Quicken.com" but no explaination of any error.

Anybody have words of wisdom here?

TIA.

Tom Young

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TomYoung
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Don't know why I was encountering this problem but I solved it by registering Quicken again and establishing a brand-new Quicken.com account; the portfolio properly showed up in the new account.

Tom Young

Reply to
TomYoung

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