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Chase upgrade

A letter from Chase advises that they are upgrading their systems and Quicken downloads will not be available. Is this a permanent "upgrade" or a poorly-worded outage notification?
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Jack Myers / Westminster, California, USA
 
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Reply to
Jack Myers
"Jack Myers" wrote in news: snipped-for-privacy@n6wuz.net:
I've been having difficulties with Chase since August. First they wanted $9.95/mo for Quyicken use (Direct connect, I believe), for which I had to demand refunds twice. Then they cut me off from Direct connect with the message "user not authorized to use this application". Now webconnect has repeated hiccups forcing me to clear the online connect status and redo the stuff, which doesn't always hold. I have checking, savings, an Amazon Visa, and a Freedom Visa that should work with direct or web connect, plus retirement and HELOC accounts that have never done so.
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Best regards
Han 
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Han
On Tue, 25 Oct 2011 23:04:09 -0700, "Jack Myers" wrote:
I had a similar letter from them. Although I no longer have it and can't quote it, I believe it said there would be an outage for two or three days.
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Ken Blake
Reply to
Ken Blake
Strange. I've gotten DD updates from Chase twice today, never received the letter.... I have a mortgage and three rewards CCs with Chase. Fortunately they've not tried to charge me for direct downloads to Quicken.
Regards,
Margaret
Reply to
Margaret
The outage period isn't for a couple of weeks. Sorry, I don't remember the exact days.
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Ken Blake
Reply to
Ken Blake
Chase's email: We're writing to let you know we're planning to enhance Chase OnlineSM. Starting at 11:00 PM ET Friday November 11th to around 11:00 AM ET Sunday November 13th you will be unable to access your accounts using Quicken®, QuickBooks® or other personal financial management (PFM) software.
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Zaidy036
Reply to
Zaidy036
Gee - not that it's any of my business, but what possible reason Margaret do you have three of the same kind of cards from the same FI? I've heard of having two VISAs, for example, but from different FIs in case one is down. But 3 from the same one?????
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Regards -
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Reply to
Andrew
I think the key word is "rewards". While Chase is the issuer for all three, they each generate different rewards.
Reply to
Robert Neville
I have a Chase card, which gives me 1% to 3% back on purchases. I recently added the AARP card which is also from Chase. They made me an offer that I couldn't refuse... 5% back for 6 months. I've already gotten $600.00 back from them. (I had a big car repair expense.) I'll gladly fill in a form for $600.00.
If my wife gets the same offer in a few more months, we'll get another one. Heck, they don't cost anything. They don't take up much room in the safe after we stop using it. And, we make a few bucks on each one. They also provide a credit cushion if things ever go bad.
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Jim
Reply to
Jim H
Uncal Bob >>>> or three days.
I don't remember getting an email like that, but the website often enough has statements as to unavailability of account info for periods of time like that, usually indeed during the night from Sat to Sundays.
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Best regards
Han 
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Reply to
Han
Thanks. At the time it struck me as odd that an outage period was not well defined with a specific end date. The letter is long gone, but that quote is certainly clear enough. Sorry to trouble you all.
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Jack Myers / Westminster, California, USA
 
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Jack Myers
Must do wonders for your credit score! I saw one person's explanation on why it is good to have so many so that your minimum payments are less (!). No wonder there's a problem with people's finances in this country
OK - here are the rules. Two credit cards at the most , and only because the first might fail it helps to go to a second. From a different FI at the minimum, and two different types if possible (ie: one Master Card, the other VISA). Pay off the balance each month. And get the ones with the cheapest interest rate and the longest grace period AND one that does not have any chargebacks (typically the lowest interest rates ones).
(Full disclosure: I break my last rule, however, for mine. I like my free hotel points that actually are subsidized by others who don't follow the previous set of rules. But the rule stands if everyone followed it!)
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Regards -
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Reply to
Andrew
FICO (300-850): Eq 816, Ex 823, TUWm 825 Credit Sesame (300-850): Ex 826 GEMB (150-950): Eq 872 Equifax (280-850): Eq 820, Ex 789, TU 796 PLUS (330-830): Eq 795, Ex 774, TU 786 Vantage (501-990): Eq ?, Ex 990, TU 951 Quizzle (350-850): Ex 788 TU TransRisk (300-850): TU 785
Reply to
Bob Wang

Andrew,
I have exactly two credit cards, do almost exactly as you do, and the last FICO score I saw from Experian was an almost perfect 837 out of 860.
BUT my recent VantageScore from Experian was only 874 out of 990 (risk grade B). My score got lowered because
I didn't have any recently opened credit accounts or loans, I didn't have any real estate loans, I didn't have any retail revolving accounts, My total available credit was too low.
Some credit scores seem to focus more on the expected profitability of your account than on your creditworthiness. So you probably need to clarify what credit score you're talking about when you state your rules.
Jerry
Reply to
Jerry Boyle
Chase CashPlus Visa 5% Groceries Chase Freedom 5% Restaurants Citi Forward Visa 5% Amazon.com Discover 5% Restaurants, Department Stores Discover Business 5% Office Supplies Fort Knox Visa 5% Gasoline Lowe?s 5% Lowe?s PenFed Visa 5% Gasoline REI Visa 5% REI
Bank of America 3/2/1 Visa 3% Gas, 2% Groceries, 1% everything else Chase Amazon Visa Signature 3% Amazon Chase Business Amazon Visa 3% Amazon Citi Business MasterCard 3% Office Supplies Citi Business Visa 3% Office Supplies Citi Professional MasterCard 3% Restaurants, Gas, Office Supplies
Alliant CU Visa 2% on everything till end of year FIA Visa 2% on everything (discontinued as of 10/31/2011) Fidelity AmEx 2% on everything
British Airways Visa Signature 1.25% on everything Capital One Visa Signature 1.25% on everything
LLBean Visa Free Monogramming
Reply to
Bob Wang
What do you carry in your other pants pocket(s) to keep you from listing to one side?
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Uncal Bob
Reply to
Uncal Bob

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