Credit Card Online balance updates on OSU, but no transactions are donwloaded

Oct 09, 2010 6 Replies

Anyone know if there's something wrong on my end for this? I added a credit card from my daughter's CU to her account. OSU (direct connect) updates the online balance (stated below the register) fine, but we never get any transactions downloaded.



Is this something I'm doing wrong from my end, or does the FI need to throw on a switch somewhere. Strange; I've always had a all or nothing for downloads, never a 'partial' information is provided.


Andrew: This happens to me every month with Express Web Connect and BofA/FIA. It also used to happen on my NASA FCU checking account, also EWC.

My Citi Business Visa also does this ALL the time, that one is Direct Connect. So, I've just learned to live with the glitches. Bob

They problem only put the transactions on the server once a month like Bank of America.

Oilcan

-----Original Message----- From: Bob Wang [mailto: snipped-for-privacy@Gmail.com] Posted At: Saturday, October 09, 2010 4:21 PM Posted To: alt.comp.software.financial.quicken Conversation: Credit Card Online balance updates on OSU, but no transactions are donwloaded Subject: Re: Credit Card Online balance updates on OSU, but no transactions are donwloaded

Andrew: This happens to me every month with Express Web Connect and BofA/FIA. It also used to happen on my NASA FCU checking account, also EWC.

My Citi Business Visa also does this ALL the time, that one is Direct Connect. So, I've just learned to live with the glitches. Bob

Do you have the option of Web connect for that account?

That depends on where the cc was originally opened. My BoA-old MBNA downloads transactions as they happen. Ditto with my cc opened at BoA.

I've seen other BoA accounts that only download at the end of the statement period. Can't remember which FI those accounts were originally opened with.

Oilcan wrote:

It doesn't matter in my case. My BA downloads once per month (had card since 90's) and I have closed all of my MBNA cards as they only downloaded once per month. Can't wait until my mortgage is paid off in two years and I will terminate my relationship with them.

Oilcan

-----Original Message----- From: Laura [mailto: snipped-for-privacy@sample.invalid] Posted At: Saturday, October 09, 2010 7:47 PM Posted To: alt.comp.software.financial.quicken Conversation: Credit Card Online balance updates on OSU, but no transactions are donwloaded Subject: Re: Credit Card Online balance updates on OSU, but no transactions are donwloaded

That depends on where the cc was originally opened. My BoA-old MBNA downloads transactions as they happen. Ditto with my cc opened at BoA.

I've seen other BoA accounts that only download at the end of the statement period. Can't remember which FI those accounts were originally opened with.

Oilcan wrote:

Since this was the initial download, I wouldn't worry about it. Some banks only update balances or very recent transactions on initial downloads... also some banks update the online balance before adding the transactions... I usually wait a while and the transactions show up. This isn't a Quicken problem, when I was using Money, I had the same problems with the same banks.

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