Right-click on the transaction and you'll get a relatively long menu. Void transaction(s) is about 2/3rds of the way down. This is Q2006 Basic. Dunno how other versions handle.
right. When I went looking for that functionality (since I've rarely had to use it) it was grayed out on the first transactions I clicked on. When I finally found a transaction where it wasn't grayed out, I realized that it had been grayed out only on those transactions I'd done online through my bank
OK. BC/BS lost the check in question and I want to tell Quicken that it is dead. That check number has been used but I want my balance to be right. I've issued another check to cover my premium, but how do I flush the lingering, lost check?
Quicken may not allow you to use its "Void transaction" feature for a billpay transaction, but Quicken will let you accomplish basically the same thing by manually modifying the transaction in essentially the same way the Void transaction would have. After you modify whatever fields you feel appropriate, especially the amount field, and Enter the transaction, Quicken will give you a dialog with two choices: modify the transaction or send new billpay instructions. Sounds like you should choose to just modify the transaction.
I've recently have gotten into this predicament again. Quicken used to allow you to void a payment, even an online payment. It doesn't anymore. My particular problem is a few checks I sent for Christmas were never received. Now I wish to void them and reissue them.
Quicken should provide a much more streamlined procedure for this but it fails to - IOW your rhetorical question has not gone unnoticed, at least by me.
IMHO "Void" should still be there but Quicken should guide you through the differences of the void action WRT an online payment. IOW you should be able to select "void" and Quicken should notice this is an online payment and then, if not sent yet, just delete it, if sent but not delivered (and cancelable) issue a stop payment (AKA Cancel Payment in Quicken parlance) or if already paid, prompt you if you wish to void it because it was lost. The last option being, of course, a little more risky as you should probably issue a stop payment, though they are times when you know you don't need to issue one (and if it's gonna cost you more to stop it than the check's amount).
I tried Cancel payment but of course it tells me it's too late to do that...
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