I had a situation about 3 months ago where I purchased a mutual fund that I already owned in a second account. When the account download occurred the "name" was different from the one I had been calling the fund. Thus I managed to enter the fund for a second time. I decided to clean up my old name by renaming the fund the same as the new name but found I could not because the name was already in use. Since very few transactions were involved I then decided to simply go through all of the transactions and manually re-enter them using the other name for the same mutual fund. Following this I then deleted the original second name for the fund.
I now find that every time I download information concerning the account I get a screen that says that the download does not agree with what is in the account. It wants to zero out number of shares in the mutual fund. I actually tried this once but it did not then add the shares using the old name. The only way I can keep it balanced is by cancelling the offer to add the placeholders. I have tried cancelling online services and then adding them back with no success.
I have the backups so that I could go back to before it happened but at this point I do not relish going back 3 months.
How does one break the relationship between the downloaded mutual fund name and quicken account name to allow a re-set?
Thanks
Art McClinton