memorized transaction list - picking up wrong category

I assume you are using Q 2010. I have the same issue with downloaded transactions. It took some research but the provider sends a payment code with the transaction so Quicken picks up the code they send and it overwrites the memorized transaction. I think this is a glitch as it didn't work like that before. Not all vendors send this code so some will pick up your memorized categories just fine. The only solution is to click on the vendor name field before you accept the transaction. The memorized transaction(s) appear in a drop down menu. Just one more click but annoying. If you find a way to get it to let the memorized transaction override the downloaded category, let me know.

I am using 2008. I'll try your trick next time the Wireless payment gets posted. It is just strange that it only happens to 1 vendor.

That is odd. I did not see this until 2010 and then it affected all the vendors. I wonder if something is making Quicken think it is a different vendor each time? Just a thought. Plus, if you have the same vendor recorded twice with two different categories, and I think Verizon does not differentiate, then it would probably take one over the other every time depending on it's internal sort criteria. Do you have Verizon memorized twice for each type of service?

The other references to Verizon are assigned the Telephone category. I have never categorized Verizon or any other vendor as Internet. Our internet has always been provided by phone or cable so we've never used the internet category in this file. Hmmmm, maybe I should delete that category???

I don't know whether or not this helps, but in the past I had trouble using Virtual Account Numbers for Verizon payments. A single VAN can be used multiple times but only if the payee name remains exactly the same. Unfortunately Verizon used a different billing system and slightly different payee name for the required initial manual payment and for subsequent automatic payments. This caused my first automatic payment to fail and I had to get a second VAN. My automatic payemnts later failed when they switched my account to a new billing system with yet another slightly different payee name.

Perhaps these different Verizon payee names are causing or contributing to your problem.

Jerry