Q09 Wrong splash screen is back...

If you had Windows XP, I'd suggest you look in "Documents and Settings\YourWindowsUserName\Recent" for a file with "splash" in the name; right-click that file, and look at its Properties for the location of the actual splash screen. I don't know the Vista or Windows 7 equivalent paths.

Hank - have you reported this to Intuit? I too had my 2008 splash screen update again after downloading some Chase stuff. I think I remember a poster indicating the same thing happened after an update. We shouldn't have to be doing this crap every time.

If you are getting a splash screen that says "Chase", it is coming from Chase. You should complain to them that they haven't updated it properly.

Try doing a search for the file - quicken.ini -

Open it with notepad, Look for - splashIt probably has the file name after it.... Try deleting the file name...

I posted on this problem earlier. So far, the solution I have is to delete the Chase 2008 splash screen from the \10898 folder, save the

I tried that route earlier and Chase just pointed the finger at Quicken and wiped their hands of it!

This whole thing is SO bizarre. If Chase can do this, than why not EVERY FI downloading their own splash logo; last one wins?

Why Quicken should allow the function to exist that changes their logo to some arbitrary one (unless of course they're in bed with Chase somehow?) is beyond me.

At this point, screw it. I have other things to worry about that the date of the splash screen. I am not about to start mucking with .ini or registry entries to "fix" this!

That was the first thought I had when I saw those links. Probably not the biggest deal as there hasn't been any kind of forced registration or activation for a number of years now.

I don't think you'll lose anything if you don't register.

You can get rid of the prompt (and regain access to downloading, etc.) by clicking Online, then holding down CTRL+SHIFT while clicking One Step Update.

I've never had any objection to registering, so I always do; but one of the things that happens when you have multiple versions of Quicken installed is that only one version remembers that it's registered ... so I get to do the CTRL+SHIFT bit fairly often on the pc with multiple versions installed.

My splash screen says "Wells Fargo". I do have a Chase credit card, along with Citi, BofA, and several other banks, so Wells Fargo isn't my only bank.

It appears, then disappears, and I don't care what it says. My preference would be to turn it off, but it isn't important. It has no purpose.

Interesting. I don't have any Wells Fargo relationships, so I can't comment on that. I wonder if Q simply has a 'hole' that other FIs are simply exploiting. Seems funny that multiple FIs can put splash screens in unless, as I surmised earlier, 'last one wins'.

ok... it's under the Marketing banner, so, I'm guessing it's part of a specific marketing target.

my "10898" version is from Chase - and we have Chase checking & savings accounts ?

SO - maybe it's tied to specific types of accounts, or Billpay (don't use it), or some other "primary attribute" ?

I have nothing concrete to base it upon but my guess would be that FI's "buy" the space. Sort of like the air space behind home plate on a baseball game - we only see it on TV - it's not actually there on the wall at the stadium. Eventually a different one would show-up in a different folder. G.

I have a CHASE splash screen in C://ProgramData/Intuit/Quicken/10898/SPLASH.BMP (Q08H&B, Vista SP2) but I see only the normal splash screen.

Look carefully at the upper-left corner of the Chase splash screen. Mine says "Connected to online services from: CHASE". That suggests that the intended design is that an FI-specific splash screen should not appear unless there is an active online connection to that FI.

It seems to me that the Quicken mechanism that detects the presence or absence of an active FI connection is what's running amok for some users. Perhaps Quicken Support can tell you what that mechanism is and you can then troubleshoot this issue more intelligently.

Hope this helps (but it usually doesn't when you're looking for needles in haystacks without the source code).

Jerry

Yes, mine says "Connected to online services from Wells Fargo". At least it did. I have the original splash screen back today. And, NO. I didn't do anything to change it.

-- Jim

marathon5150 had written this in response to

------------------------------------- snipped-for-privacy@email.com wrote:

I figured it out how to have it revert back to the normal splash screen for Windows 7. By the way, I am using Quicken 2010.

I have not yet checked if downloading from Chase will change this back. If it does, do these steps again and then go to the Properties of the "Quicken.ini" file and make it read-only.

If you are using a 64-bit Windows, then "Program Files" will be "Program Files x86)".

Hope this helps - Matt

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